Appointment

If you wish to consult a doctor as a casual patient (non-registered), please read the information below and fill out the form.
This is not for registrations, we register patients at our Blaak location here.

We will call you (Monday, Tuesday, Friday) to schedule an appointment.
Please note that it is not meant for urgent or life-threatening emergencies.
Depending on your health issue and preference, this may be a (video)call consultation or a physical one. Due to the pandemic, we only schedule physical appointments if it is deemed necessary.

If you have COVID-19 related symptoms, please call 0800 – 1202 to get tested.

Casual patient fees NZA (2020)
– Consultation 20 minutes € 59,66
– Consulation follow-up € 29,93
– Minor surgery € 91,68

We accept payment by iDeal or credit card.

Any referrals, prescriptions, and point-of-care testing (urine strips, CRP, glucose) are included.
Not included: Medication from the pharmacy, lab tests, or anything else outside of our practice.

Pre-paying
Those with the following insurances will have to pre-pay for the appointment and claim it back themselves:

– Student/expat Insurance (Allianz, Allianz CZ, AON, Cigna, IPS, Loonzorg, SOS International, Unigarant)
– European health insurance card;
– Other foreign or private health insurances.

We will not be responsible for any possible co-pays or non-covered services, so please inquire beforehand with your private insurer.

If you have Dutch Basisverzekering and live in Rotterdam, your insurer might ask you to co-pay.

Other information:

Requesting prescriptions

We can help you with repeat prescriptions if you aren’t registered with any GP in The Netherlands.

For most prescriptions, we ask you to provide: A picture of the medication box with your name on it, OR a signed prescription.

In the case of opioids or psychotropic drugs, you must be able to provide your medical records. This must contain:

The medications (dosage, for how long you must take it)
Your diagnoses (why you use the medication)
Your treatment plan
Your doctor’s signature

Lab tests

We can send a referral for you to get blood work or other tests done at the lab.

The lab will bill you separately for the tests they conduct. Please find their fees here.
The base tariff is € 11,87. Then they add the cost for every individual item.
Example: Blood work for thyroid is € 11,87 (base tariff) + € 4,85 (TSH) + € 3,96 (T4) = € 20,68

For Dutch Basisverzekering: This will fall under your deductible.

Reimbursement for non-contracted insurances

If you have a Dutch health insurance “Basisverzekering” contracted by Vecozo, we will take care of the reimbursement for you.

For the following insurances, you will have to pay in advance and claim it yourself:

European health insurance card;
Student/expat Insurance (Allianz, Allianz CZ, AON, Cigna, IPS, Loonzorg, SOS International, Unigarant)
Other foreign or private health insurances.

We will provide you with a receipt, which you can use to claim the cost with your health insurance. You will be responsible for the reimbursement itself and any possible co-pays, deductibles and non-covered services. Upon request, we can also provide you with a letter detailing your visit, may you need one for your claim.

If you have Dutch insurance

If you have Dutch mandatory health insurance (Basisverzekering) , we will take care of the reimbursement for you. You will not pay anything to your insurer, unless you live in Rotterdam.

If you live in Rotterdam, your insurer may ask you to co-pay. Why? Because you should be registered with a GP practice nearby. Casual (non-registered) patient fees are much more expensive than the fees for registered patients. If you visit a GP in your own city as a non-registered patient, you are unnecessarily costing your insurer more money.
Hence, they might ask you to co-pay the consultation fees.

We urgently advise you to register somewhere! You are still welcome at iHCR for services your own GP might not provide.

Here you can find GP practices closest to you, by entering your zipcode.
If you live in Rotterdam Centre, you can register at our main location Huisartsenpraktijk Blaak.

European Health Insurance Card

We cannot directly claim our fees with EHIC yet.

Send your invoice and insurance card copy to:
Zilveren Kruis
Groep Buitenlands Recht
Postbus 650
7300 AR APELDOORN

Their contact information:
Phone: +31 33 445 68 70
E-mail: gbr@zilverenkruis.nl
They do not accept invoices via e-mail, unfortunately.

Cancellations

E-mail to info@ihcr.nl

Please cancel your appointment 24 hours in advance, so we have the time to schedule another patient in your place.

Unexpected crises or unexpected situations can happen, and we do understand this, but we may have to bill you a no-show fee if you do not cancel in a timely manner.

House rules

Covid: A mask is mandatory.

Aggression: It’s not tolerated, whether physical or verbal.

No-shows: Appearing late, not appearing or not answering the doctor’s call can have various understandable reasons. However, we will bill you a no-show fee of €15,00 (10 minutes) or €30,00 (20 minutes). This fee cannot be claimed back with the insurer.

Refunds: We never give refunds unless you cancel your appointment. If you do not cancel 24h in advance, we will deduct the no-show fee from this refund. iHCR is not responsible for any co-pays or deductibles you may have to pay your insurer.

Casual patient form

Please read the information above before filling out the form.